Warranty Policy

1. Warranty Coverage

AAA Auto Parts is committed to providing quality used auto parts. All our parts come with a standard 3-month warranty from the date of purchase, covering manufacturing defects and ensuring customer satisfaction.

2. Warranty Conditions

• Proof of Purchase: A valid receipt or invoice is required for all warranty claims.
  
• Proper Installation: Parts must be installed by a qualified mechanic or technician.
  
• Unaltered Parts: The warranty is void if the part has been tampered with, modified, or misused.
  
• Timely Notification: Customers must notify us of any issues within the warranty period.

3. Exclusions

The warranty does not cover:

• Wear and Tear: Normal wear and tear or cosmetic damage.
  
• Improper Use: Damage resulting from misuse, accidents, or unauthorised repairs.
  
• Consumables: Items such as filters, gaskets, and fluids.

4. Claim Process

To initiate a warranty claim:

1. Contact Us: Reach out via phone at 0401 007 003 or email at sales@aaaautoparts.com.au.
   
2. Provide Details: Share the purchase receipt and a detailed issue description.
   
3. Assessment: Our team will assess the claim and guide you through the following steps.

5. Remedies

If a part is found to be defective under warranty, AAA Auto Parts will, at its discretion:

• Repair: Fix the defective part.
  
• Replace: Provide a replacement part of equivalent value.
  
• Refund: Offer a full or partial refund, depending on the circumstances.

6. Legal Rights

This warranty is provided in addition to other rights and remedies available to consumers under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Please contact our customer service team with any questions or for further assistance regarding our warranty policy.