Privacy Policy

1. Collection of Personal Information

We may collect personal information when you:

• Make inquiries or request quotes via our website, phone, or in person
• Purchase products or services from us
• Subscribe to our newsletters or marketing materials.
• Participate in promotions or surveys.
• Contact our customer service team.

The types of personal information we may collect include:

• Full name
• Contact details (address, phone number, email)
• Vehicle information (make, model, year, registration number)
• Payment details
• Any other information you provide to us

   

2. Use of Personal Information

We use your personal information to:

• Provide and deliver our products and services
• Process transactions and payments
• Respond to your inquiries and provide customer support.
• Send you promotional materials and updates (if you have opted in)
• Improve our products, services, and customer experience.
• Comply with legal and regulatory obligations.

   

3. Disclosure of Personal Information

We may disclose your personal information to:

• Third-party service providers who assist us in operating our business (e.g., payment processors, delivery services)
• Regulatory authorities, if required by law
• Any other parties with your consent or as permitted or required by law

We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations concerning protecting your personal information.

4. Security of Personal Information

We take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These measures include:

• Secure storage of physical records
• Use of secure servers and encryption for electronic records
• Access controls and authentication procedures

   

5. Access and Correction

You have the right to access the personal information we hold about you and request corrections if you believe any information is inaccurate, incomplete, or outdated. To make such a request, please contact us using the details below.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. This information helps us improve our website and services. You can turn off cookies through your browser settings, but this may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The updated policy will be posted on our website, and we encourage you to review it periodically.

8. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or the handling of your personal information, please contact us:

AAA Auto Parts
1/13 Kitchen Rd, Dandenong South VIC 3175
Phone: 0401 007 003
Email: info@aaaautoparts.com.au